We invite our business partners and resellers to take a closer look at the checklist below and learn 12 essential features to look for in the monitoring solution for IT infrastructure.

1. Scales along with infrastructure

Networks often start small but grow over time as new systems, functionality, devices, applications, and even new geographic locations are added. The monitoring tool selected must be able to scale along with any network.

2. Able to monitor more than one data center and distributed networks

There is usually more than one data center in a realistic large-scale scenario, and often several geographic locations.

3. Vendor agnostic

Large environments are heterogeneous, with devices and systems from many different vendors. The monitoring tool must be compatible with as many vendors and manufacturers as possible to bring it all into one overview.

4. Includes support for all major monitoring methods, technologies, and protocols

There are many ways to monitor, and a good monitoring tool must provide as many options as possible.

5. Offers a broad monitoring feature set

One tool that can replace multiple monitoring tools.

6. Has a rights and roles system

It’s helpful to be able to clearly designate users to teams and responsibilities so that each team can be responsible for their own part of the infrastructure.

7. Provides advanced alert management to reduce alert noise

In a large environment, it is needed to reduce the number of alerts to a meaningful minimum.

8. Supports industry-specific protocols, open APIs, and templates for individual scripting to integrate technologies beyond IT

Examples of this include monitoring medical devices in a healthcare environment, machines on a shop floor in manufacturing, or IoT setups.

9. Integrates with other monitoring tools

If a central overview is required, there’s a need to consolidate data from several systems into one central view.

10. Integration with BI solutions

For advanced analytics of monitoring data, it must be possible to forward data to business intelligence applications.

11. Modelling, tracking, and reporting of SLAs based on business services

In an enterprise environment, there are internal service level agreements that teams need to meet, and external service level agreements with customers or users. These need to be tracked and reported on.

12. Fast and easy to set up

Get up and running as quickly as possible and with a minimum of effort.

Learn more about PRTG solutions by contacting Paessler Value Added Distributor QBS International.

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