software

Launched in 2005, TeamViewer focuses on cloud-based technologies to enable online remote support and collaboration globally. To thrive now and in the coming years, businesses and individuals need remote desktop support, remote access, and online collaboration to be able to connect worldwide. TeamViewer is at the forefront of that innovation.

People have collectively used the technology from TeamViewer in billions of instances where distance and time would have otherwise prevented them from accomplishing their goals.

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TeamViewer Tensor™ is an enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale IT management framework to access, support, and control any device or machine quickly and easily from anywhere, anytime. Powered by the world’s largest remote connectivity infrastructure — spanning 200 countries and connecting more than 2.5 billion devices — TeamViewer Tensor scales linearly to meet enterprise requirements, providing fast, reliable connectivity and real-time support tools in a secure, instantly deployable SaaS environment.

Secure Enterprise Remote Access and Support, Reimagined for Next-Gen Experiences

TeamViewer Tensor secure remote connectivity powers employee IT support and customer support for organizations across all industries around the world, enabling support technicians to instantly connect to, manage, remotely control and support any computer, mobile device, Human-Machine Interface (HMI), and industrial asset — from anywhere, anytime, across platforms and devices.

Enhanced Brand Experience with Frustration-Free, Seamless Remote Support

Customer and employee experience depend on having fast, flexible, easy-to-use remote support technology that helps to solve technical problems as quickly and smoothly as possible — without compromising data security.

null Delivering next-gen customer and employee support experience for faster issue resolution, higher customer and employee satisfaction, and stronger brand loyalty and retention
null Providing end-to-end encrypted remote support for any device or machine, whether manned or unmanned to reduce downtime and on-site repair costs
null Enhancing customer service with secure next-gen support for mobile apps or web browsers, without accessing the entire device, ensuring customer privacy and GDPR-compliant support

Maximize IT and Employee Productivity with Easy-to-Use Remote Access

When working from home or working on the go, enterprise IT teams and employees can stay productive from anywhere with secure remote access to computers, mobile devices, servers, machines, or operational technology (OT). With TeamViewer Tensor remote access, desktop files and corporate applications are always just a few clicks away. 

null Offering remote work flexibility by enabling workforce to remotely connect to corporate computers and mobile devices across platforms, from anywhere, anytime
null Remotely managing, monitoring, and controlling industrial equipment and machines to improve operational efficiency, reduce issue resolution time, and maximize uptime
null Maintaining and managing enterprise servers and Android-based point-of-sale (POS) systems, troubleshooting problems from anywhere in real-time to minimize unplanned downtime

Request TeamViewer DEMO

Once you sign up, QBS International representatives will contact you within one business day to schedule a personalized demo at your convenience.

KEY FEATURES 

Conditional Access

Prevents unauthorized connections with a rule-based engine to manage user, group, and device access permissions at the highest level of granularity.

 

Single Sign-On

Uses existing SAML 2.0 identity provider for secure user authentication that complies with corporate policies.

 

Multitenancy

Manages separate IT sub-organizations within TeamViewer Tensor deployment for centralized IT administration and license management.

 

Silent Rollout

Mass deploy TeamViewer Tensor silently to hundreds or thousands of devices with just a few clicks.

 

Mobile SDK

Seamlessly integrates in-app support for mobile apps, for instant, secure, GDPR- compliant, without requiring separate software installations or exposing private device information or enabling access to the entire mobile device.

 

Co-Browsing

Provides a superior customer experience with secure browser screen sharing technology, enabling support teams to see active web browser tab in real-time to resolve issues faster, without exposing sensitive data, improving support efficiency and service quality.

 

Auditability

Comprehensive logging and reporting of all user actions for auditability, risk detection, security compliance, and quality assurance.

 

 

 

Remote Device Control

Remotely controls a wide range of unattended devices, like kiosks, digital signage, and point of sale (POS) systems, as well as internet-enabled devices and machinery.

 

TEAMVIEWER TENSOR RESOURCES

How Remote Access Helps Enterprises Improve IT Service

TeamViewer Tensor for Internal Remote Support

TALK WITH A CONSULTANT

If you have any questions or enquiries, please contact us now!


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